My DSL service has returned and seems to be better than ever.  Fairpoint was very responsive via Twitter and e-mail.  I got several direct messages from @MyFairpoint and an email that kept me in the loop with everything that was going on with my service.

I know that WCAX or the Free Press won’t be interested in my story, because it was a fairly standard service call.  I wonder how many customers Fairpoint helps versus the few horror stories we read about in the media?

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